Shipping Policy

Below you will find the average delivery times for all Seesteady orders:

Once an order is placed, we take 1–3 working days to process the order. During weekdays this usually takes one working day. Orders placed on Friday evenings or during the weekend may take slightly longer. Processing times may vary depending on demand.
After processing, your order is prepared, tested, and dispatched. The estimated delivery time is 5–15 days from the date of order.

We aim to make the ordering and delivery process as smooth and transparent as possible. If you have any questions or concerns, please contact our customer support team at support@seesteady.com. Below we explain how your order is placed, processed, and delivered.

Placing an Order

Ordering at Seesteady is designed to be simple and straightforward. First, visit the product page and add the product to your shopping cart by clicking the “Add to cart” button.

Please ensure all selected options are correct. When ready, click “Proceed to checkout”. On the information page, enter your shipping details carefully and make sure all information is accurate. Once completed, click “Continue shipping.”

On the dispatch page, you can review your entered address details. You will also see that all shipments are completely free of charge. As a thank you to our customers, Seesteady covers all shipping and delivery costs. You may then proceed by clicking “Proceed to payment.”

Payment

At Seesteady, you can choose from multiple payment methods. All payment options are SSL-encrypted, ensuring a safe and secure checkout environment.

After selecting your preferred payment method, click “Complete Order.” You will be redirected to your chosen payment provider to finalize your purchase. If you encounter any issues, our support team is always available to help.

Shipping Costs

Seesteady covers the shipping costs for every order.
All products are delivered to your door 100% free of charge, with no minimum order quantity required.

Shipping Your Order

We process and ship all orders as quickly as possible.

To keep our product pricing fair, we ship parcels in bulk once a minimum shipment quantity has been reached. This approach allows us to maintain competitive pricing while ensuring quality control. We appreciate your understanding and support.

Please note that, like many online retailers, we may experience high order volumes at times. Minor delays may occur as part of our quality control and service optimization process. We always aim to dispatch orders as quickly as possible.

If you require same-day dispatch, please contact us at support@seesteady.com and our support team will be happy to advise you on the best available option.

Any issues that occur after dispatch, including courier delays or strikes, are outside our responsibility and are the responsibility of the courier. We reserve the right to refuse refunds for delays caused by such circumstances. However, we will always do our best to support you and find the best possible solution. Thank you for your understanding.

Still Wondering? Read What Others Shared

"This collar has completely changed the way I live. I used to feel constant stress whenever I couldn’t find my cat. Now I just open the app and know exactly where she is. Haven gave me peace of mind I didn’t know was possible."

Sarah Thompson.

Birmingham

"I live in a busy city and the fear of my cat slipping out terrified me. This tiny collar is a game-changer. "

James Wallace.

Liverpool

"My husband and I just adopted our first cat and we’re total beginners. We were overwhelmed trying to figure out how to make our home safe for her. The haven collar came highly recommended in a forum I follow, and I’m so glad we gave it a try. The video tutorial made it super easy to set up, and I get notified immediately when she leaves the living room. The collar is soft, lightweight, and she doesn’t mind wearing it at all."

Megan Daniels.

London

"My cat has always been a little escape artist. Every time someone rang the doorbell, she’d try to dash outside. I was living in a constant state of alertness. But Haven Collar changed everything. The moment I set up the collar and saw how accurately it tracked her movements, I finally felt some sense of control. I now get alerts if she even approaches the door. That sense of awareness has brought me immense relief."

Jack Nelson.

Southampton

"I ordered one for myself and ended up buying two more for my sister and a close friend. We all have cats and share the same fear of them going missing. This collar has not only eased that fear, but also made us feel like we’re part of something bigger, a community of cat lovers who understand each other. With the holidays coming up, I can’t think of a more thoughtful gift. It’s more than a tracker, it’s peace of mind wrapped in a collar."

Karen White.

South Yorkshire

"As someone who works long shifts, being away from home used to give me anxiety. I hated not knowing if something might happen while I was gone. The haven collar gave me a way to stay connected with my cat even when I can’t be there. I get to see where she is in real-time and it honestly helps me get through my day with less stress."

Isaac Brown.

Southampton

"Honestly, I thought it would be just like the AirTag. But this is way more accurate and actually made for cats."

Aaron Price.

Londen

"Fast shipping, good packaging, and it works right out of the box. I love it."

David Park.

London

"My daughter bought this for me as a gift and I nearly cried. I had lost a cat once before, and I live with that guilt. This collar helps heal that trauma."

Claire Richardson.

Birmingham

"I was skeptical at first, but after a week of using it, I ordered two more for my other cats."

Karen White.

Luton

"Great gift idea. Bought one for my sister too and she won’t stop thanking me."

Mark Davies.

London

"We got one for each of our three cats. Best decision we made this year."

Olivia Turner.

Leeds

"My son accidentally left the back door open last month and our cat got out. We were lucky she stayed close, but the fear that moment gave me is something I never want to experience again. This tracker lets me breathe easier. I even taught my kids how to use the app so they can help keep her safe too."

Olivia Hart.

Sheffield

Your cart is empty

Your cart

Estimated total

Shipping Policy

Placing an Order

Payment

Shipping Costs

Shipping Your Order

Still Wondering? Read What Others Shared